Tips & Tricks: What is VAIO Care™ and how does it work?

by Sarah 04/07/2012, in VAIO

What is that ASSIST button for on the top of my VAIO® Laptop? What does VAIO Care™ mean? It’s listed under my programs. My VAIO Laptop has been really slow lately and I just don’t know how to go about fixing it. And honestly, I don’t have time right now to call technical support for help. Can this VAIO Care thing or ASSIST button help me out? The answer is… YES! VAIO Care can help and the ASSIST button is a shortcut that allows you to open VAIO Care. I’d like to explain the benefit of this program.

Whether you enter VAIO Care from the ASSIST button or start menu, this utility can guide you through troubleshooting steps, system updates, configuration tools and system tune-up options. VAIO Care is actually a built-in troubleshooting and maintenance program that comes installed on your VAIO PC to help you maintain peak performance and resolve any concerns you may be having with your VAIO PC. Be aware, not all VAIO PCs will have the ASSIST button but you can easily access it under your programs list in the start menu button.

Here again is my friend and colleague, Peg, with some helpful instructions on how to navigate through VAIO Care and the advantages you will have in using it.


So is your VAIO PC working better now? Let me know if you still need assistance. I’m confident that VAIO Care will help you out but just in case, the SonyListens team is here to help. Leave a comment or feel free to email me at

For more tips, tricks and troubleshooting videos on VAIO PCs or other Sony products, please visit the SonyListens YouTube™ channel.

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