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How to troubleshoot a red or blinking light on your Sony BRAVIA® TV

by Sony Support USA 07/10/2013
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  1. Sony Support USA wrote: July 10, 2013 8:47am

    @ Jude, Greetings!

    Sony® televisions include indication LEDs or lights on the lower front side of the television. These are used to indicate the status of the TV or to indicate that certain features are enabled. The following is a list of common LED indicators on Sony Televisions:

    •The red LED remains On continuously on some models to indicate that the TV power is Off. This is a normal indication for your TV.

    •If you have a TV connected to an active high-speed Internet connection, an amber (orange) LED will blink On and Off when the TV is receiving a software update. Software updates are provided to improve the performance of your TV. Please do not turn off or remove the AC power during the software update. The TV will not respond to the remote control during the update. The software update may take a few minutes.

    •A green LED that is On continuously is an indication that the TV power is on. You may get a blank screen even if the TV is on if you are on an input that has no signal. Try changing to a different input by pressing the “INPUT” or “TV/VIDEO” button on the remote control.

    •A green LED that blinks On and Off is an indication on some models that the TV is receiving commands from a remote. •No LED lit at all is an indication that the TV is turned off, the AC power is removed from the TV or that the Energy Saving Switch on the side of the TV has been turned Off.

    •If an amber or orange LED is On, this indicates that a timer feature has been activated.

    •If there is a red LED that blinks On and Off and the TV is not operating properly, this indicates that there may be an issue with the TV. Before calling customer support, please try to restore the TV operation by following the steps below: 1.Try turning the power Off and then On by pressing the power button on the TV. 2.Remove AC power from the TV for one minute by unplugging the TV from the outlet or power strip. 3.Reset the TV to the original factory settings.

    NOTE: If the TV still is not working properly after performing the restore, make sure you confirm the number of times the red LED light is blinking prior to contacting customer support. The support agent will need this information to properly troubleshoot your TV.

    Thanks!

    Pat Kennedy Sony Support USA

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  2. shorty wrote: November 4, 2013 5:28am

    Had the tv for some years now and a red light blink five time without the television coming on.when i press the powee button u can hear it trying to turn itself on

    Reply
  3. ritawest wrote: November 15, 2013 10:15am

    I Have a Sony BRAVIA LCD Tv.KDL40BX450.when I turn it on .It has a picture .but no sound .I ‘ve unplugged it a few times from the outlet.Then a red light will start blinking three times and pause. then blink three times a gain.what could be wrong.And is there something I can do to fix the probkem myself.

    Reply
  4. Larry Davis wrote: November 16, 2013 9:03am

    my sony bravia red on off light blinks 8 times .screen doesnot light up
    is it repairable

    Reply
  5. Tom Luber wrote: November 18, 2013 6:36pm

    I have a Sony KDF-E42A10 Grand Wega TV.When turning on the TV we heard a popping sound and now the screen is black and the power/standby continuously flashes green. What could be the cause, has the lamp burned out? Thank you!

    Reply
  6. Fernando wrote: November 21, 2013 5:38pm

    i turn on my tv and it turns on but right after that it turns off and it goes to stand by and a red light flashes. what do i do??

    Reply
  7. Sarah Kepler wrote: January 6, 2014 6:28am

    Hello Hazel. Please email us at SonySupportUSA@am.sony.com for further assistance. Thank you! ~Sarah Kepler

    Reply

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