@ Jude, Greetings!
Sony® televisions include indication LEDs or lights on the lower front side of the television. These are used to indicate the status of the TV or to indicate that certain features are enabled. The following is a list of common LED indicators on Sony Televisions:
•The red LED remains On continuously on some models to indicate that the TV power is Off. This is a normal indication for your TV.
•If you have a TV connected to an active high-speed Internet connection, an amber (orange) LED will blink On and Off when the TV is receiving a software update. Software updates are provided to improve the performance of your TV. Please do not turn off or remove the AC power during the software update. The TV will not respond to the remote control during the update. The software update may take a few minutes.
•A green LED that is On continuously is an indication that the TV power is on. You may get a blank screen even if the TV is on if you are on an input that has no signal. Try changing to a different input by pressing the “INPUT” or “TV/VIDEO” button on the remote control.
•A green LED that blinks On and Off is an indication on some models that the TV is receiving commands from a remote. •No LED lit at all is an indication that the TV is turned off, the AC power is removed from the TV or that the Energy Saving Switch on the side of the TV has been turned Off.
•If an amber or orange LED is On, this indicates that a timer feature has been activated.
•If there is a red LED that blinks On and Off and the TV is not operating properly, this indicates that there may be an issue with the TV. Before calling customer support, please try to restore the TV operation by following the steps below: 1.Try turning the power Off and then On by pressing the power button on the TV. 2.Remove AC power from the TV for one minute by unplugging the TV from the outlet or power strip. 3.Reset the TV to the original factory settings.
NOTE: If the TV still is not working properly after performing the restore, make sure you confirm the number of times the red LED light is blinking prior to contacting customer support. The support agent will need this information to properly troubleshoot your TV.
Pat Kennedy Sony Support USA
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